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Reporting an issue with a Movie or TV show

  1. Go to https://potatosalad.party and sign in with your Plex account.
  2. Hover over the left sidebar and click "Overseerr (Requests)" and sign in with your Plex account again.
  3. Using the search bar, search for the media that is having an issue.
  4. Select the media with the issue. 
  5. On the right side of the information page, click the yellow warning icon to report and issue.
  6. Fill out the issue report with specific information to make it easier for me to replicate and fix. 
  7. Once, you've filled out the report, click "Submit Issue" to finish.

 

Tips for reporting issues:
  • If you are reporting an issue with a TV show, please indicate which season and which episode you are experiencing an issue with.
  • Please include a timestamp where the issue occurs if applicable. 
  • Submit a separate issue report for different series or movies. If a whole season of a show is having issues, that can be one report.
  • Do NOT submit an issue if it's to request a different version of content (higher bitrate, resolution, etc.)
  • Do NOT submit an issue to request and dubbed version of an anime.